Although patrons of the county clerk office still have to pay a visit for most services, the Tennessee County Clerk website can be a useful tool to help them prepare for completing their transactions.
Applications for such services as duplicate titles, new businesses, marriages, notary public, etc. can be accessed, filled out, and sent online through www.tncountyclerk.com. according to County Clerk James L. (Jimmy) Poss.
“Online renewal allows the customer to pay online leaving the mail process to us. Once you submit your request we process, mail and automatically submit a return email confirmation of completion,” said Poss.
The state website offers a variety of links and options for patrons to select. "Of the many applications and forms available, each allows the customer to complete prior to arriving at our office. Many forms are printable from the site and hand printed. Others such as marriage, notary, and business license applications may be completed and saved online leaving minimal information to be added once arriving at our office,” Poss continued.
A direct link is available providing information for individuals interested in becoming an auto dealer and the associated fees. A link is also provided for Boat registration fees and information related to that process.
After accessing the website, you are to select your county (DEKALB), which will then give you the county clerk’s office hours, phone number, and any other information regarding the office. On the left side of the screen you will see a list of links to select including motor vehicles, title applications, dealers, and handicap placards/plates. “With most of these placards/plates, you will have the option to renew online or by mail. Either way comes with a mail fee but whether by online or mail it is a convenience to be able to do this from home," said Poss.
The website further offers online filing conveniences for business and motel owners. “For business owners contact information for taxpayer service/Department of Revenue is available through this site and a new business application can be done online. That can be mailed in with the fifteen dollar fee and can be taken care of without the applicants actually coming into our office. Blank forms are also available for individuals who submit the Hotel/Motel tax. It's not a requirement that they bring those into our office. About half the people mail them in and the other half drop them by,” Poss said.
Another option to select on the website is licenses. Information is there regarding marriage licenses and requirements for marriage. “Actually by going online you can put in your information on a marriage license application at home and then come to our office to finish it. It speeds up the process by having the application almost completed before you get here. Once you arrive, we can search online by last name and finish the process which cuts down considerably on the amount of time," he continued.
Under the forms column, Poss said patrons interested in a title and registration form have access to a variety of options. "By clicking the link for title and registration it opens up to a full page of options with several different forms to choose from including blank bills of sales for watercrafts or motor vehicles, etc. There are separate forms for each including medium speed vehicles. We're having several people purchasing medium speed vehicles now and they're registering and putting plates on them.”
"You'll also see a license link for game and fish. However our office in DeKalb County does not provide hunting and fishing licenses. We are not set up to do those here and haven't been for several years"," he said.
" There's just a variety of different applications and affidavits available there that we use in our office daily. Whether you are requesting duplicate titles, noting of liens, specialty license plates, certificates of ownership, etc. you'll find applications for them online as well as information regarding such services as organ donor awareness," said Poss.
" We hope this website will help you find the resources or information you need to complete your desired task and cut down on your wait time while in our office. This service is not intended to keep people out of the office but a means of offering convenience especially to those who do like to use computers," he said.
“Remember too that when you visit our office you can take advantage of our drive thru service. Our lobby is very busy as we average more than 90 transactions daily and we ask for your patience but we strive to provide the service you need in a timely and efficient manner as staffing allows upon your arrival regardless of whether its at the drive thru or the lobby. We appreciate you and always look forward to serving you,” Poss concluded.