Caney Fork Electric Cooperative Closes Office Lobbies During COVID-19 Crisis

March 27, 2020
By: Dwayne Page

Caney Fork Electric Cooperative has taken several measures to protect employees and the public due to the COVID-19 crisis which will temporarily affect the manner in which members are served.

“We have made the difficult decision to close all Caney Fork Electric Cooperative lobbies until further notice in order to maintain appropriate distance between our employees and members to minimize the risk of infection for all. While our lobbies are closed to the public, we will continue to be on the job here to serve you, but perhaps in a different manner to which we are all accustomed. As we come to the end of March and look toward the first of April, which tends to be our busiest time at CFEC, members should be aware that lines at our drive through windows may potentially become long next week. We thank you for your patience as we try to serve everyone as efficiently as we possibly can,” said CFEC General Manager Bill Rogers

“CFEC realizes that many of our members may soon face financial hardships as a result of the Coronavirus (COVID-19)’s negative affects on the economy and we want you to know that Caney Fork has taken the following measures to help our members:

. We are suspending disconnections of service for nonpayment of electric bill.

. We are waiving all late fees and penalties associated with nonpayment of electric bill.

. These measures will remain in place through Thursday, April 30th and will be re-evaluated at that time”.

“Please understand that these measures do not imply that bills will not have to be paid or will be forgiven and we urge all members to continue paying as much as you can toward your bill during these uncertain times. While we will not be disconnecting anyone or assessing late fees through April 30, 2020 we do not have the authority to waive any bills and all amounts owed will be due at the end of this temporary pause in disconnections and late fees,” said Rogers.

“As our service area returns to its normal state, CFEC will work with our members who are behind on their bills as a result of being impacted by COVID-19 and will help members devise a payment plan to bring their accounts current. This being said, we encourage our members to keep their accounts as current as possible so they will not face large past due amounts in the future.”

“As we have done for almost 80 years, CFEC is here to serve our members by providing efficient, affordable electricity and we will continue to do so. If you need us, please feel free to contact us at 615-597-5626 or 1-888-505-3030.

For further information including alternative ways to pay your bill visit http://www.caneyforkec.com/

March 26, 2020
By: Dwayne Page

The DeKalb County Health Department will be doing COVID-19 drive thru assessments beginning Friday, March 27 from 9:00 a.m. to 3:00 p.m. at the health department on Tiger Drive according to County Mayor Tim Stribling.

Drive thru assessments will also be held again next week Monday through Friday at the same time and location and each week thereafter until further notice.

“If you have symptoms of COVID-19, we encourage you to stop by our health department for an assessment,” said County Mayor Stribling.

“Per DeKalb County Health Department Director Michael Railing, assisting the DeKalb County Health Department will be the Soldiers and Airmen from the Tennessee National Guard to provide support in response to the coronavirus pandemic. Governor Lee indicated 250 guard members have been deployed statewide. He notes 150 are medically trained. Most will help rural counties staff 35 virus testing and assessment sites,” Stribling said.

For more information on COVID-19, please visit: https://www.tn.gov/health/cedep/ncov.html which also has a link to the Center for Disease Control website.

March 26, 2020
By: Dwayne Page

DeKalb County’s now has 2 confirmed cases of the Coronavirus.

County Mayor Tim Stribling made the announcement in the following statement Thursday afternoon

“I have been notified by the TN Department of Health that there is one more confirmed COVID-19 case in DeKalb County bringing the total of confirmed cases to two as of this date.”

“As I said in reporting the first confirmed case, this is not unexpected. As we ramp up our testing, we expect to identify more cases. But there is still a lot we can do to slow down the spread and protect our most vulnerable but the worst thing we can do is panic. Now is the time to look after our own health to limit the spread. Keep your hands clean and continue to practice social distancing. If you are feeling bad, stay at home. Our elderly need to be staying at home as much as possible and we as neighbors and friends need to keep a check on them,” said County Mayor Stribling

“We will continue to work closely with the TN Department of Health and all agencies of government at all levels to minimize the impact on the residents of DeKalb County. That has been and continues to be our primary concern. We will get through this together as everyone takes a personal responsibility to do everything they can to protect our county,” he said

Individuals with specific questions can call the TDH Information line at 877-857-2945 or 931-646-7586.

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