DeKalb 911 Presents Telecommunicator Commendations

March 19, 2020
By: Dwayne Page

Two 911 Communicator shift partners of the DeKalb Emergency Communications District have been commended for their exemplary performance in handling an influx of emergency and non-emergency calls on a night of heavy rain and flooding last month.

Stephanee Wright and Kelsey Logan were singled out for the DeKalb 911 Telecommunicator Commendation by Bradley Mullinax, Director of the DeKalb County ECD.

“I would like to congratulate Kelsey and Stephanee for a job well done for their performance on the night of February 5, 2020. As you may recall, the DeKalb County area suffered significant rain fall that resulted in area flooding, multiple vehicle rescue missions, and traffic hazards across the county. In addition to the multiple non-emergency calls, there was a spike and abundance of emergency calls for service,” said Mullinax.

“Their performance in coordination with each other as shift partners that night illustrated confident, decisive, and proficient actions that led to a better than expected outcome for our community and responders. In addition to our internal review of their performance, I have received calls from multiple agency department heads from different disciplines praising them for their performance,” Mullinax continued.

“Smithville Police Chief Mark Collins stated that “It is very comforting to know that the voice on the other end is confident and decisive with their job”.

“Further, DeKalb County Fire Chief Donny Green stated “he was very impressed with the performance of the two communicators because the event was chaotic, and everything was handled very professionally”.

“I feel the actions of these two young ladies are exemplary because of their dedication, confidence, and ability to remain calm in a very stressful situation. I have been managing the communications center for over 15 years, and I feel this type of performance sets the bar for other communicators and dispatch centers. I am extremely proud of these two professionals for the work they have done”.

“Thank you for a job well done,” added Mullinax

March 19, 2020
By:

Due to ongoing concerns about the Coronavirus, or COVID-19, DTC Communications is closing all of its business offices to the public effective March 19th. Employees continue to work to serve the public, and drive through windows will remain open for communication purposes.

Crews are still maintaining facilities, installing services, and making repairs. Payments may be made through the website (www.dtccom.net), online Bill Pay (https://billing.dtccom.net/EBPP/Login), at one of the payment deposit boxes at its business offices, or by check or card by calling 615-529-2955.

To Report any service issue, please call 615-683-4033. For all other inquiries call 615-529-2955.

“We are monitoring this evolving situation very closely, and we are following recommended practices as outlined by the Centers for Disease Control (CDC), World Health Organization (WHO), and the Tennessee Department of Health,” said Chris Townson, CEO of DTC Communications. “Our Board of Directors and team of dedicated employees are executing our emergency preparedness plan to ensure business continuity. We continue to seek, gather and understand all available information from reputable and relatable sources, as we make decisions in the collective best interests of our employees and customers.”

Townson also reiterated that DTC is not taking action out of fear, but out of preparedness and concern for the safety and health of DTC employees, and its members and customers. “We appreciate your understanding and support as we navigate this quickly changing situation with you. We are praying for safety and health for all. Thanks for allowing us to serve you.”

DTC Communications is a member owned telephone cooperative established in 1951. The cooperative supplies communication and entertainment products and services to residential and business customers primarily throughout Middle Tennessee.

March 19, 2020
By: Dwayne Page

The DeKalb County Government continues to monitor developments and updates from federal and state public health officials related to the coronavirus. Beginning Friday March 20th, the DeKalb County Courthouse and the main entrance of the County Complex County Offices will be locked in response to the COVID-19 pandemic.

Employees are still reporting to work but residents who need to do business with them are urged to call first. Signage is posted on doors with phone number of each office for people to call. They will inform you how your business will be handled. The County Clerk’s drive thru window is open.

The DeKalb County Election Office is open to receive and issue candidate petitions.

However, candidates and potential candidates should call the office in advance to make arrangements for someone to give them access to the building.

The election office phone number is 615-597-4146. Office hours are 8 a.m. to 4 p.m. Monday through Friday.

The qualifying deadline for the August election is NOON April 2.

County Complex County Offices:
County Clerk 615 597 5177
Register of Deeds 615 597 4153
Trustee 615 597 5176
Assessor of Property 615 597 5925

Courthouse Offices:
County Mayor 615 597 5175
Circuit Court Clerk 615 597 5711
Clerk and Master 615 597 4360
Election Commission 615 597 4146
Recovery Court 615 215 8690

There is a high level of awareness and an equally high level of cooperation community-wide as everyone – businesses, individuals, and families – work together to keep themselves and those around them safe,” says County Mayor Tim Stribling. “As the situation changes, we will continue to adapt”

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