December 29, 2020
By: Dwayne Page
911 cell phone service has been fully restored in DeKalb County.
Brad Mullinax, Director of the DeKalb E911 Center said service became fully operational Monday night.
“As of last night (Monday) at around 9 p.m. AT& T restored the ability to deliver 911 calls to DeKalb County as well as many other counties in Tennessee. We are fully operational at this time and we continue to test our circuits routinely during the day and night shifts. The Nashville AT&T network center is continuing to make repairs and restore their building to a normal operational state. As repairs are being made, there may be short periods of controlled outages, but for the most part we have returned to a normal state of operation. We would like to remind the citizens that if they have trouble contacting 911 with their wireless devices to please use the 10 digit non-emergency number at 615-215-3000,” said Mullinax.
The AT&T outage was caused by the RV explosion in Nashville Christmas morning which affected 911 calling from cellular phones in much of Middle Tennessee, including DeKalb County.